Project
Overview

Role

BIP Membership Management Portal

Client

Bangladesh Institute of Planners (BIP)

Completed On

2021

The
Project

Established in 1974, the Bangladesh Institute of Planners is the national professional organization of Planners and is the central point for all the resources and communication related to planning.


Their initiative was to have a modernized and powerful web portal with the capacity to handle all the processes related to the organization. Moreover, to have a base point that handles multiple procedures all at once such as membership management, payment, and resource management, the web portal needed a strong layer of security to keep the data secured and advanced tools to keep the data organized.


Dcastalia partnered with BIP and developed a dynamic web portal which now acts as the central repository of all operations in regards to membership information.

scope of
work

  • Design
  • Development
  • Data Presentation

The user-centric design of both the website and the web portal enhances usability, incorporated by extensive persona analysis. All the different types of users had to be identified and their workflow analyzed to come up with an experience design that could cater to the needs of users of different ages.


The architecture of the system is backed by advanced algorithms and data management techniques that simulate human tasks, making it faster and more efficient.

Technology

Modern technology has been used to ensure the system’s fast processes, ensure security from vulnerabilities, and improve the efficiency of the website and web portal.

Core
Features

Multi-Functional
Dashboard

A unique & user-centered view is generated for the admin and the members. The activities are organized and color-coordinated for ease of access and navigation.


The admin panel is more robust with dynamic data updates in the activity log, displaying membership statuses, upgrading membership, and tracking payment transactions. In addition to these, bulk texts and emails can also be sent from the dashboard, various types of reports can be generated and delivered.

Multi-Functional
Dashboard

A unique & user-centered view is generated for the admin and the members. The activities are organized and color-coordinated for ease of access and navigation.


The admin panel is more robust with dynamic data updates in the activity log, displaying membership statuses, upgrading membership, and tracking payment transactions. In addition to these, bulk texts and emails can also be sent from the dashboard, various types of reports can be generated and delivered.

Responsive, Dynamic
Website

To design a mobile-first approach has been prioritized to enable the use of the system through the mobile platform. For that, the use of responsive media queries and classes has been implemented to make the system usable on various platforms.


Meanwhile, high-tech database management technologies and frameworks have been integrated to update the data dynamically which is used specifically in payment processing, journal publishing, and updating the activity log.

Responsive, Dynamic
Website

To design a mobile-first approach has been prioritized to enable the use of the system through the mobile platform. For that, the use of responsive media queries and classes has been implemented to make the system usable on various platforms.


Meanwhile, high-tech database management technologies and frameworks have been integrated to update the data dynamically which is used specifically in payment processing, journal publishing, and updating the activity log.

Multifunctional
Membership Management

The web portal has an advanced membership management system that includes the process of adding, upgrading members, and checking eligibility. Previously, what used to be done manually and the need for the member to travel to the office to register, now the registration process has been fully digitalized to ease and make the process faster.


The membership upgrading feature is integrated with the method to check the eligibility by the date of birth and the date of registration for each member. Once the system detects that the member has met the requirements, it notifies the member in the member’s dashboard.

Multifunctional
Membership Management

The web portal has an advanced membership management system that includes the process of adding, upgrading members, and checking eligibility. Previously, what used to be done manually and the need for the member to travel to the office to register, now the registration process has been fully digitalized to ease and make the process faster.


The membership upgrading feature is integrated with the method to check the eligibility by the date of birth and the date of registration for each member. Once the system detects that the member has met the requirements, it notifies the member in the member’s dashboard.

Secured
Payment System

Accounting algorithms have been integrated into the web portal to operate different payment procedures. This was an important implementation that met the requirement of combining all processes into one system which makes it easy for the administrator to keep track of everything.


The web portal gives the admin special payment-related features to bill payments, manage invoices and send and view all kinds of transactions. Meanwhile, the website has capabilities for the members to pay for their membership, view payments due. All transactions go through a highly secured module with the help of SSL.

Secured
Payment System

Accounting algorithms have been integrated into the web portal to operate different payment procedures. This was an important implementation that met the requirement of combining all processes into one system which makes it easy for the administrator to keep track of everything.


The web portal gives the admin special payment-related features to bill payments, manage invoices and send and view all kinds of transactions. Meanwhile, the website has capabilities for the members to pay for their membership, view payments due. All transactions go through a highly secured module with the help of SSL.

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Challenges &
Our Approach

Data migration

The organization had thousands of sets of data of different kinds that were documented manually. Most of the data were recorded way dated back in time with number of anomalies. These thousands of unsceptered data was required to transfer to the newly developed system.

Our Approach

We had to go through all the data manually to filter & sort the valid ones and remove anomalies. This required us to closely work with the client. We used different type of online tools and software, and ran various queries to migrate these filtered raw data into the system.

Outdated payment data

Due to handling different systems for payment previously, there had been many mismatches in membership payment. We had to verify each sets of data before putting them in the system avoiding any discrepencies.

Our Approach

We verified all the data to correct the mismatches caused by human error. We connected the accounting system built by us with the payment gateway data and uploaded all the data that has been filtered in raw format. This helped our client to get an updated set of payment data which is easy to access and keep track of.

Multi dimensional report
generation

Since the platform is focused on membership and payment tracking, it was important to built the system in such a way to generate multiple reports on membership levels, ledger, payments etc.

Our Approach

We designed multi functional algorithms, which could be used to sort different data depending on different variables. We made sure to give the users the freedom to sort and filter data based on which the report is generated. The report generation module is designed in a way that it could be fully customized as per the user's need which helped our client to keep track of their membership system more efficiently

Key Numbers

After the digitalization of the platform, there has been an exponential growth in the membership registration number as the registration process became faster and more streamlined.

+K

traffic
Every Month

+K

Member signup
per month

%

increase in
operational Activity

BIP

WEB PORTAL

Check out our 30+ reviews

Some of our client’s feedback.

clutch.co

They were always accessible and available to hear the issues and resolve them.

Dcastalia Limited developed the membership portal and streamlined the registration process. As a result, we saw exponential growth in membership registration. Moreover, Dcastalia Limited was very involved and delivered more than we expected.

Mohammad Rasel Kabir

Joint Secretary, Bangladesh Institute of Planners (BIP)

leading the best digital partner.